What is UseChat?

UseChat, established in June 2023, offers a solution to enhance the user experience on your website. By embedding ChatGPT, UseChat enables you to provide instant answers to your visitors. This ensures that the assistant is well-versed in your website's information, enabling it to deliver accurate and tailored responses.

Data Source Support

UseChat currently focuses on supporting websites as the primary data source.

Pricing

UseChat offers 4 packages. All packages come with a 14-day trial.

Hobby: $19/month

• Create a custom chatbot for your website or app
• 500 messages/month
• 50 webpages
• Manual data refetch

Starter: $47/month

• Create a custom chatbot for your website or app
• 1,000 messages/month
• 150 webpages
• Manual data refetch
• Chat export

Plus: $97/month

• Create custom chatbots for your higher traffic website and app
• 5,000 messages/month
• 500 webpages
• Automatic data refetch
• Chat export
• Invite 5 team members
• Remove UseChat branding

Scale: $437/month

• Create custom chatbots for large websites and apps with high usage
• 30,000 messages/month
• 5,000 webpages
• Automatic data refetch
• Chat export
• Invite unlimited team members
• Remove UseChat branding
• Premium support & onboarding

Pros and Cons

Pros

• Chat Export: Some of the UseChat packages, such as the Starter, Plus, and Scale plans, include the feature to export chat conversations. This enables you to review and analyze past interactions, gather insights, and improve the performance of your chatbot over time.
• Seamless Human Support Handover: This feature allows users to request assistance from a human agent while remaining within the same interface. When a user initiates this request, they seamlessly transition them into a live chat session with a human agent, ensuring a smooth and uninterrupted support experience.

Cons

• Limited Data Source Support: UseChat currently only supports websites as the primary data source. If you have other data sources, such as documents or PDFs, that you would like to integrate into your chatbot, UseChat may not be the ideal choice for your needs.
• No API Support: UseChat does not provide an API, which limits the flexibility for advanced users who may want to integrate the chatbot with their custom applications or services.

Final Words

UseChat offers a compelling solution to enhance the user experience on your website. However, it's important to note that UseChat's data source support is limited to websites, and there is no API provided for advanced integration requirements.